What should I do if my SMARTBABY baby monitor flashes red?

If your SMARTBABY baby monitor is flashing red, this usually indicates connection problems. Follow the steps below to resolve this:

Remove the camera from the app:

- Open the app and click on the baby monitor.

- Click on the three dots at the top right.

- Scroll all the way down and select "Delete device".

Reset the camera:

- Press and hold the reset button until you hear two beeps.

Reinstall the camera according to the instructions:

- Make sure your Wi-Fi network is set to 2.4 GHz to avoid connection problems. For more information, see the FAQ: https://support.alectobaby.nl/nl/support/solutions/articles/48001254272-werken-de-smartbaby5-en-smartbaby10-op-2-4ghz-of-op-5ghz-

By following these steps, you should be able to fix the connection problems with your SMARTBABY baby monitor. If the problems persist, please contact our customer service team.