It is always annoying when a product breaks down! Fortunately, we can repair most products for you. Repairs can be reported via the following link: www.service-hesdo.nl
For the warranty, we always need the purchase receipt. Do you no longer have it? Then unfortunately we cannot provide a warranty.
Products may also be reported for repair in the shop where they were purchased. Ask the shop for the possibilities.
Tip: if you still have a copy of your bank statement, in most shops it is possible to recover the purchase receipt with it.