Always annoying when something breaks.

In many cases we have spare parts in stock so that we can help you.

If you still have warranty, we ask you to request a repair through this link:

Of course this is not a repair, but with this form we have all the information we need to help you.

Please make sure that you clearly state in the description of the complaint that a new adapter will help you,

NOTE: The new version has a micro usb connection and the first version has a pin connection, please indicate this clearly in the repair request so we know which model power adapter it concerns.

If in stock we will ship it to you immediately.

If you have any additional questions, you can always contact us via the service section on this website. 

Please mention the complaint clearly so we can help you properly.