It is frustrating when your camera does not function as expected. If your DVM-275 or DBV-2700 LUX camera stops working or malfunctions, it may be due to an issue with the adapter.


Here are some steps you can follow to identify and resolve the problem:


  • Check the adapter and connections:
    Ensure the adapter is correctly connected to both the camera and the power outlet.
    Gently move the adapter plug up and down where it connects to the camera. Look for any loose connections that might indicate a faulty adapter plug or connection.


  • Inspect the adapter itself:
    Check for any visible damage to the adapter or the cables. If possible, test the adapter with another compatible device to see if the problem lies with the adapter.


  • Order a replacement adapter:
    If you determine that the adapter is defective, you can order a replacement adapter through our website.


  • Register your camera for repair:
    If you determine that the camera itself is defective, you can register it here for repair.


By following these steps, you can quickly determine if the problem with your camera is related to the adapter and take necessary action to get a replacement. This should solve the problem and get your camera working properly again.