It's always annoying when something breaks.

It is unlikely that the baby unit itself is defective, it is more likely that something is wrong with the power adapter. 

If you still have warranty, we ask you to submit a repair request using this link. 

With this form we will have all the information we need to help you.

Please make sure that you clearly describe the complaint so that our technicians know what to look for when repairing your product.

Should you have any additional questions, you can always contact us via this website. 

Please make sure to clearly state the complaint description so that we can provide you with the best possible service.