Always annoying when something breaks.

If you see this message in the display of the baby unit, it means that your baby unit is defective. 

If you still have warranty, we ask you to request a repair through this link: 

With this form we immediately have all the information we need to help you.

Please make sure that you clearly state the complaint, so that our mechanics know what to look for when repairing the unit.

Should you have any further questions, you can always contact us via this website.

Please make sure to clearly state the complaint so that we can help you properly.